What personal information do we collect?
We collect information about your device and activity on our website. Additionally, we collect personal information you may provide during the process of ordering.
Some information is collected as you order products, update notification settings and, sign up for newsletters. This information includes your first name, last name, email address, mailing address, phone number and method of payment details. Personal information may also be collected for recipients of gift mailings for the same purposes.
How is personal information used?
The information submitted to process orders is collected; details needed to process payments, billing address, shipping address, invoice creation and receipt confirmations. This information is shared with third-party institutions only for the purpose of processing payment, shipping or investigating any concerns regarding your order as stated.
Communication preferences you chose from our options do dictate how we will communicate with you.
Order confirmations are sent via email automatically.
Shipment Tracking is sent via email automatically.
If you opt in to receive our newsletter, you may receive communications bi-weekly and monthly regarding new products, discounts & sales, customer reward updates, survey programs and loyalty rewards.
Additionally, we use this Order Information to:
- Communicate with you for changes with your order
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Your device information may be used for retargeting ads; we may use a variety of third-party networks such as Google Search Network, Facebook or other third-party networks. The Website (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
More about Cookies http://www.allaboutcookies.org.
Sharing your personal Information
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
When you place an order through The Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at email@example.com or by mail using the details provided below:
The Love Company, LLC
[Re: Privacy Compliance
455 Eisenhower Pkwy, Ste 300 PMB1051, Ann Arbor MI 48108, United States